That loan app just called your mother. Here is what the law says about that.
By Ibalai Vallary | Founder of Ibalai Legal What Kenyan borrowers need to know about digital lending, debt shaming and the rights they never knew they had. Your phone buzzes during dinner. It is not your bank. It is your aunt in Nakuru, voice shaking: “Someone called me. They said you owe money. They said you will be arrested. They read me your loan balance down to the last shilling.” You did not give them her number. You never listed her as a reference. But the moment you installed that loan app and tapped allow on the contacts permission, you handed over your entire phonebook. And now your family is paying the price for a loan approved in under three minutes. This is not an edge case. This is standard operating procedure for Kenya’s predatory digital lenders. And as of 2025, it is finally, explicitly, criminal. How did we get here? Kenya’s digital lending boom was built on genuine need. Millions locked out of traditional banking by lack of collateral or a formal pay slip needed ...